VMware Support Statement
mySoftIT confirms that we will support customers running Infrastructure Center on supported Operating Systems in a VMware virtual machine environment.mySoftIT will provide unqualified support for Infrastructure Center running in a VMware virtual environment in an identical manner as with Infrastructure Center running on any other major x86 based systems without initially requiring reproduction of issues on native hardware. Should mySoftIT suspect that the virtualization layer is the root cause of an incident; the customer will be required to contact the appropriate VMware support provider to resolve the VMware issue.While mySoftIT products are expected to function properly in a VMware virtual environment, there may be performance implications which can invalidate mySoftIT typical sizing and recommendations.
